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For all UK orders , our shipping period is 3- 15 working days.

We also offer worldwide shipping! We will ensure that you receive order shipping updates during this period.

Unfortunately, we do not offer any refunds on any of our hair products. However, we are pleased to offer an exchange policy on unopened or unused hair extensions within 14 days of you receiving your order. We only accept hair extensions that have not been opened, worn or, in any way , tampered with.